Our top priority is providing the most excellent service with high quality customized products. At Trending Custom, we go the extra mile to get all orders fulfilled and successfully delivered as soon as possible since we completely understand that the order arriving on time for your special occasions is essential.
Please check out our obligation of shipping as below:
Please keep in mind that your package’s Estimated Arrival = Production time + Shipping time.
Production and Shipping time varies depending on what types of items you purchase and the delivery location. Kindly note that this is the estimated time frame only:
Unit: business days
|Item||Production time||Standard Shipping time|
|Acrylic Plaque||5 - 7||10 - 15|
|LED Night Light||5 - 7||10 - 15|
|Ceramic/ Plastic Ornament||1 - 3||5 - 10|
|Acrylic/ Wooden Ornament||5 - 7||10 - 15|
|Apparel||1 - 3||5 - 10|
|Poster||1 - 3||5 - 10|
|Canvas||2 - 4||5 - 10|
|Folded Card/Flat Card||2 - 4||5 - 10|
|Mug||2 - 5||5 - 10|
|Fleece Blanket||2 - 5||5 - 10|
|Doormat||5 - 7||5 - 10|
|Pillow||5 - 7||5 - 10|
|Garden Decor||5 - 7||5 - 10|
|Tumbler||5 - 7||10 - 15|
|Phone Case||9 - 11||10 - 15|
|Candle Holder||5 - 7||10 - 15|
|Others||5 - 10||10 - 15|
It may take additional days if orders have to go through customs. We have no influence on the customs process and our apologies for any inconvenience due to delivery delays resulting from this.
Shipping fee will be calculated at checkout. It depends on the shipping location and items’ weight.
You may need to pay extra when your order has to go through custom.
Free Standard Shipping will automatically be applied for orders satisfying ALL conditions below:
Express Shipping is now available for Mug and Ornament orders. You should expect to receive your packages within 2 - 5 business days after the needed production time (1 - 5 business days). For other items, we are working tirelessly to make this ability enabled in the future.
Our products can be shipped to US, UK and EU countries, except for:
Kindly be advised that we cannot ship your order to a non-postal address ormultiple addresses. Please provide us your mailing one or place separate orders in case you want to ship each item to different places.
Please make sure all details, including the recipient’s name, are correct. Otherwise, the items will be returned to our shipping partners’ warehouses and disposed of by them. Trending Custom is not responsible for the unsuccessful delivery of your order due to the incorrect/insufficient shipping information.
If you would like to change your address, please reach out to us within 2 hours of placing your order. After 2 hours, we cannot modify your delivery details.
We might attempt to contact you to get your confirmation if there are problems with your shipping address like wrong city/state spelling or incorrect ZIP code. Kindly note that we cannot guarantee the on time delivery of your order in these scenarios.
Thank you for choosing Trending Custom and please don't hesitate to contact us via email@example.com or fill in the form https://contact.trendingcustom.com/ if you need any further information or assistance.